—  Utilities  —

Serendipity Villa Utilities

Electricity and A/C: The USVI pays some of the highest costs for electricity in the world, weighing in at around 54 cents per kilowatt hour. We are usually ranked as between 1 and 3 in world electricity costs rankings. Compare this to the average USA mainland cost per kwh of 8 to 17 cents and you can imagine why we like to be careful with turning off our air conditioners! Your help with this by turning them off when the breeze is cool and when you are out of the rooms can save us THOUSANDS per month and allow us to keep our own prices lower and indeed to survive as a rental at all. SO we thank you in advance for your help on this. We are slowly substituting with solar arrays - the current array covers about 30% of our requirements with guests staying and 100% of our requirements when it is us and our family residing. Our family fills all the rooms but we conserve, so it can be done easily!

Telephone Calls: The phone makes local and emergency assistance calls.

Cell Phones: All cell phones work on island but both SPRINT and ATT cell phones work best on the St. Thomas (with no roaming). Please call your service provider before you travel to find out the best plan and most recent charges. ONE WORD OF CAUTION while staying at any northside/eastside villa: the BVI's (British Virgin Islands) sometimes boost their signal strength and your cell phone may inadvertently switch to their network. You will notice these charges on your bill. If that should happen, your cell phone company should remove the charges once you explain you were never in the BVI's. Just check to make sure you are on the correct network before making calls.

Power Outages: Occasionally we have power "outages" which can last anywhere from a few minutes to a few hours. However, the Villa has a full house load 43 KW generator with an automatic transfer switch, so you should not have to wait more than a few seconds before power is restored by the generator.

Toilets & Plumbing: Due to the salty air, our water and waste systems on the island are far more susceptible to having issues than those in the U.S. To conserve water we utilize water-saver toilets which make them too delicate to handle anything out of the ordinary. For that reason we ask that you do not flush any foreign objects or personal hygiene products down the toilets!

Air Conditioning Units: Although the Villa receives steady ocean trade winds, there may be times that you want to use the air conditioners to cool down a bit more. AC units are provided in all rooms. Although these are provided for your added comfort, we do ask that you conserve energy by turning the units off when you are not in the room or when the room has been sufficiently cooled. The air conditioners do a very nice job of bringing down the temperature very quickly and the rooms will retain their coolness for some time after the unit is off.